Planning window
1–2 weeks of short sessions
Planning estimate, not a delivery promiseWho to involve
Sponsor · Process owners · Staff representatives · IT/privacy contact
Show practical tasks
Compare summarisation, extraction, drafting and classification on fictional examples. A language model generates plausible text; it does not guarantee factual correctness.
Teach verification
Demonstrate a confident but wrong answer, missing context and unsafe sharing. Require source checking, approved tools and escalation when output is uncertain.
Set an initial boundary
Document approved experimentation, forbidden information and a contact for incidents. Record training participation and a short comprehension exercise.
What you leave with
- Shared glossary
- Initial AI usage rules
- Training and verification exercise
Common mistakes
- Starting with a tool purchase
- Using confidential data in demonstrations
- Treating fluent output as a source