Illustrative example — not a customer result
Solution approach
Provide role-appropriate answers from approved onboarding materials with source links and an HR escalation route. This is not candidate scoring or employee evaluation.
How to pilot it
Choose one task type and representative examples, including difficult cases. Measure a baseline, define acceptance and name a reviewer. Compare the full workflow including corrections.
- Data needed
- Current non-sensitive policies, role access and named policy owners.
- Potential impact
- Reduce repeated administrative explanations; check answer usefulness with new staff.
- Example technologies
- Approved intranet search, RAG, HR knowledge base
- Risks & review
- Access to personnel or health records, outdated terms and employment decisions. Keep those datasets and decisions outside scope.